Case Study

Tobin Center for the Perfoming Arts

Published on September 1, 2022

Client Profile:

Non-Profit
Number of Employees & Volunteers: 70+
Location: San Antonio, TX
SWBC PEO client since 2018

The mission of The Tobin Center, a local non-profit arts organization, is to provide a world-class venue that promotes a diverse range of cultural, educational, and artistic experiences that improve the quality of life in San Antonio. Many of the events at The Tobin Center provide funding for education programs, community outreach, and resident companies.

The Tobin Center has a 26-member Board of Directors, approximately 37 full-time and 37 part-time employees, and works with more than 258 volunteers.

Key Successes:

Competitive rates
Reduced response times
Generous employee benefit options
Increased efficiencies due to technology

The Challenge

The Tobin Center’s biggest challenges that required the assistance of a PEO were the need for payroll and HR administration support, and the cost of benefits for their employees. Even before they began working with SWBC PEO, The Tobin Center understood the benefit of working with a PEO. However, their previous PEO provider did not have the staff to support their needs, so slow response times were a constant challenge. As a busy executive wearing multiple hats, for LuAnn Story Stidham, Director of Executive and Staff Services, an unresponsive HR partner just wasn’t going to cut it.

“I know I can count on SWBC PEO for accurate and timely support in every department. SWBC PEO has fantastic customer service with genuine, caring, incredibly knowledgeable staff.”

LuAnn Story Stidham

Director of Executive and Staff Services

The Solution

SWBC PEO assists The Tobin Center with human resources support, payroll, workers’ compensation insurance, and employee benefits.

The Results

SWBC PEO helped The Tobin Center in countless ways. They reduced their workers’ compensation insurance premiums and employee benefits costs, which in turn helps to make them a more attractive employer for recruiting and retention purposes. When you work in the non-profit sector, hard dollar savings can go a long way in ensuring that the focus and mission of the organization is advanced, but the responsibilities of managing the day-to-day operations still persist, and those demands can impact the cause.

By outsourcing their HR and employee benefits needs to SWBC PEO, The Tobin Center has been able to both serve their community and ensure their employees are taken care of with robust benefits options and access to streamlined technology through SWBC PEO’s user-friendly mobile application.

When asked if she would recommend SWBC PEO to any of her colleagues, Stidham responded, “I would absolutely recommend SWBC PEO. SWBC PEO has a fantastic team that cares about their clients. Their customer service is exceptional!”

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